Business Continuity Solutions Guide

The Business Continuity Planning Solutions & Recovery Guide :

Business Continuity Planning is becoming even more important to stay in business in the modern world. Since events like 9/11 and the Buncefield disaster, most business supplying some retailers, government organizations and councils require that they have a full plan in place to prevent any disruption to services. This is affecting almost every sector in business and soon will affect you. These questions and solutions will help you to plan effectively and find products & services to "Keep You In Business" if an event occurred.

Q: How can you generate reports quickly for the emergency services in the event of a disaster? :

A: 'KeepMeInBusiness' can recommend a product that is a market leader yet is extremely cost effective. This program is an 'ICE Data Manager' - Logistics Application', developed by a company called Myriad Optima. This application can be considered unique in it's design in that it has been developed with SME's in mind and is aimed at taking the pain out of BCP logistics reports and personnel BCP communications and even includes crucial communication details for the emergency services. You can read more information about this solution here..

Q: How can you have a fast and fool-proof telephone switching? :

A: The 1st rule is "do not assume BT will arrange the phone divert you need" for they will not give you that commitment. The Recovery Period for 'phones is one of the shortest in the DR handbook. Fast, fool-proof switching must be planned. Start by hosting a CONTINUITYCall number. In normal times it routes callers to your normal location. In a DR situation you instantly control the phone number/s it's pointed to. It means you will have one phone number that will work 24/7. By asking BT to re-route your callers to the same number means you move to full resilience as soon as any BT diverts go live. If you require perfect cover then direct all callers via a dormant CONTINUITYCall plan. These plans allow any employee to work from any desk at any site (or home) and to transfer callers between locations with ease. When disaster strikes employees simply dial in to the plan and "pull" callers to their new location/s. More Information..

Q: Is your data backup system 'Free From Human Error'? :

A: With 'Human Error Free' back-up you should have data available for instant recovery on demand. Most providers implement a networked disk-to-disk strategy for backup with disk to tape for long-term archiving. The product should address the concern of data loss within an organization by providing an efficient and automated backup process coupled to a method of recovery that is fast and robust. Additional benefits such as remote data access and data archiving are further benefits of the system. Any professional backup must focus on trust, security (448 bit encryption), system stability, centralised management, ease of use and end-to-end coverage. More Information on Data Backup and Recovery..

Q: Simply are you covered in an even on a disaster & do you have an alternate location to work from Seamlessly? :

A: It is a scary fact, but between 40 and 45% of businesses that suffer a major fire, flood, or similar incident at their premises, which prevents them from being used for a week or more, will NEVER recover and ultimately cease trading. With an effective insurance program you wont just be covered, but you will have an opportunity to have the full use of a Work Area Recovery Building so you can continue to work Seamlessly as before.

During a Disaster, What will happen? What would we do?

Q: A major disaster has happend, Emerengcy services are onsite, How do we generate reports quickly? :

A: The 'ICE Data Manager' Logistics Application allows you to generate full disaster reports on personel, Equipment and more without the wait. Time. Read more information on the ICE Data Manager..

Q: In many disaster situations your volume of inbound calls will multiply at an astonishing rate. How will you cope? :

A: When you initiate a CONTINUITYCall plans you can also request network level caller queuing facilities meaning every caller will be automatically answered. You can opt to play information messages and if people hang-up in the queue, unless they withhold their number you can see they called and call them back. More Information..

Q: In disasters switchboards are jammed with callers. How do you answer the important callers first? :

A: CONTINUITYCall plans can be pre-loaded with the 'phone numbers of your important customers or clients and when they call they are automatically recognised as VIPs and answered first. You can also pre-choose numbers you do not want to answer and they merely receive an engaged tone. More Information..

Q: Your may rely on e-mail/web access but what happens if your provider (ISP) has their own Disaster and your Broadband/ADSL goes down? :

A: Make sure you have at least two Broadband connections and at least two providers. By placing a "balancer" between your routers and your LAN means your speeds are doubled and if one goes down you are still 100% open for business. Read More Information..

View all Business Continuity Products & Service Solutions..

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